Contact & Legal Notices
This pack contains 18 working-draft legal documents. None of them have been reviewed by Texas counsel or counsel licensed in any other jurisdiction. They are a starting point for a real attorney engagement, not a finished publication. Brackets [highlight] indicate custom options to finalize.
1. Company
SiteFlows, LLC
A Texas limited liability company
Principal place of business: Address, Austin, Texas
Authorized signatory: Sam Salim, Founder & CEO
2. Registered Agent (Texas)
SiteFlows, LLC
Sam Salim, Founder & CEO
3. Inbox Directory
| Inbox | Use For | Response Target |
|---|---|---|
| support@siteflows.ai | General product support | 1 business day |
| billing@siteflows.ai | Subscription, invoices, refunds | 1 business day |
| privacy@siteflows.ai | DSAR, privacy questions, GDPR | 45 days (statutory) |
| security@siteflows.ai | Security incidents, vulnerability reports | 24 hours |
| legal@siteflows.ai | Legal notices, arbitration opt-out, subpoenas | 5 business days |
| dmca@siteflows.ai | DMCA takedown notices and counter-notices | 10 business days |
| abuse@siteflows.ai | Reports of platform abuse | 2 business days |
| disputes@siteflows.ai | Escalation of unresolved disputes | 4 hours target |
| accessibility@siteflows.ai | Accessibility issues / requests | 5 business days |
| press@siteflows.ai | Media inquiries | 3 business days |
4. Notice of Suit
Service of process must be made on the registered agent listed above. We do not accept service of process by email.
5. Subpoenas & Law Enforcement Requests
We require valid legal process and will notify the affected user unless prohibited by law or a court order.
6. Arbitration Opt-Out
To opt out of binding arbitration under Section 14 of the Terms of Service, send written notice to legal@slowflow.ai within 30 days of first accepting the Terms.